Shipping & Returns

  1. All products are made on your certain order and checked prior to posting. Should a product be faulty ‘Palla Vienna’ will replace the goods. The item has to be in its original packaging, with the tag still attached to the product and the item has to be unworn.
  2. Plausible reason must be given – we do not exchange or return products due to a change of mind
  3. Please follow the care and washing instruction